Pre-Sales Questions

1.       Is there a minimum time contract/commitment?
Not at all. You can pay monthly, quarterly, or yearly. You can also cancel at any time.

2.       How soon will my account be set up and ready for use?
Account orders are placed in a queue and are processed in the order in which they are received. Your site can be uploaded to our servers immediately and your domain name will be accessible within 24-48 hours the domain name server change to our server DNS.

3.       Do I have access to update my site 24 hours a day?
Absolutely. Whether you're a day person or a night owl, your site is available for you to update.

4.       Can you register a domain name for me? Can you set up domains other than .com, .org, and .net?
Click Here and you can order your domain name directly through our website within a few minutes. Yes you can host all top level domain names with our service.

5.       Do you offer a money back guarantee?
Yes. If for any reason during the first 30 days as a I-wayhost.com's customer, you are not completely satisfied with any of our services, we will cancel your account and refund your money for that month's service.

6.       I see some hosts offering "unlimited bandwidth". Why don't you offer this?
Technically speaking, there is no such thing as "unlimited bandwidth." Someone has to pay for the traffic somewhere - and if you check the fine print of some service agreements from companies who claim to offer unlimited bandwidth, you'll probably find that they do charge for traffic over a certain amount. We dispense with the fine print.

7.       Do you host Adult sites, warez sites or sites containing illegal material?
No. Please see our Acceptable Use Policy for policies regarding this.

8.       Is my site backed up and how often?
It is the clients responsibility to do all back ups of their site. If, in the unfortunate event, something happens to your files, it is your responsibility to have a local copy of your files. We are NOT held liable in any way for any files, money, time, effort, etc... lost due to this unfortunate event. Furthermore, if your files are lost, we will attempt to restore them as a gesture of good faith, but make no promises what so ever about whether the files will be brought back successfully or not. Again, back ups are the client's responsibility.

9.       How fast are your connections?
Our servers are located in the Arizona as well as Texas and Colorado. The network is monitored around the clock. All Datacenter's data centers are among the best-connected hosting facilities in the world. Our data centers are implemented through a high-speed network specifically designed for dedicated server hosting.

10.   what are your server specifications?
Current servers are 1 GHz Intel PIII & AMD XP 1900 machines with up to 1.5GHz of RAM.

11. Any further querries please free to contact us. You are valuable to us and your satishfaction is our strength.